Setting Up a Community Site: #2 Purpose

In my previous post in this series on setting up a community site, I summarized the concept of the site I am working on, using the WordFrame platform, as being focused on social media in the geo-political region which includes China, South East Asia and Australasia. The name – Social Media East.

This post is about clarifying the purpose of the site.

The key distinction: the concept is what the site is about, the purpose is what it is for, or what it is trying to achieve.

As with the previous post, this one will be somewhat discursive: rather than simply stating the purpose I have decided to focus on, I explain the thought process that led me there, sharing a couple of the twists, turns and backflips along the way.

That’s not out of any particular fascination with my own thought processes: it’s because I recognize that ideas about the purpose of a site do not always spring, fully formed, from the mind of the site initiator. My sharing the process is intended as an encouragement to others to play around with your initial ideas and not necessarily settle on the first idea that pops up.

Before setting up a community site, other than for, say, an established association or clearly defined, “ready to act” community of interest, It will generally be a good idea, even essential, to do some market research to see what sort of site might be attractive to the people you want to visit the site and participate.

In other words, is there a community in place likely to use the site, or is there evidence that a community can readily be built around the site?

My reading suggests that the process is more likely to be successful when there is a community already in place than if you have to seek to build a community.

But in the case of the planned Social Media East site I am pressing ahead without doing a formal market research exercise. That’s not because I think I have nothing to learn – far from it.

It’s because:

  • there is clearly a conversation going on already about social media and a sufficient number of people involved to make that a significant conversation
  • business is switched on enough to the concept of social media to make it a subject worth discussing in a business context
  • my perception is that the conversation about social media in the USA, Canada and Europe – i.e. “the West” – pays only lip service at best to what is happening with blogging and other forms of social media in China and South East Asia – “the East”
  • as far as I can see, there is not an online site dedicated to the topic as far as this region is concerned (although there is always the possibility that there is a website I haven’t discovered!)

In short, I believe there is an emerging community of people interested in the subject and already discussing it and where a site dedicated to the subject of social media, with an emphasis on this region, could be useful and attractive.

And where do Australia and New Zealand (“Australasia”) fit in that? My view is that we are, as in various areas of geo-politics and culture, to some degree in the middle, a potential bridge if you will, between West and East. We have, still, a predominantly European or Western culture but we are physically and to some degree culturally located in the broader Asian region – and our fortunes are very much bound up with the fortunes of the Asian region. That give us a particular interest and perspective on the issues.

About here is where I should say that, as I thought about the community aspect, I even toyed with defining the purpose of the site as being focused on community, in the sense that, as “community”=”people”, that was a fundamentally more important topic that social media, which are simply tools for the community. This is another aspect, or broader view of community, as distinct from the narrower concept of “the community of people interested in social media”.

But as I thought about that more, and went through a page or three of mind-mapping, I came back to the fact that I really wanted to have a site focused on social media.

Which I is how I came to a degree of clarity about the purpose I have in mind for the site.

The rough mind map with “Community” as the central idea got the flick and I was back to “Social Media”, then “Social Media East” as the central idea.

So here is my statement of the purpose of Social Media East, a statement which I feel is clear enough to enable me to proceed systematically, although I may well tweak or amend it in the light of experience.

The key purpose of the site, Social Media East, is to provide information, content and conversation about social media, with a focus on the region (“East”).

Map of South East AsiaAnd as the WordFrame platform comes ready-made with social media tools as well as document management tools, the fulfilment of the purpose will be facilitated by inviting others with an interest in the subject to make their own distinctive contributions.

Further, the WordFrame tools for group and sub-group collaboration will allow the provision of resources for particular groups, for instance regional or subject-focused groups, to have their own “space”. So there is scope for sub-community activity within the broader framework.

There is of course the risk that there will not be a sufficient level of interest to make this a dynamic project. I can live with that. At the very least I will have put together some resources which may prove useful to someone, somewhere, some time.

And I will have the practical experience of setting up and managing a WordFrame site and sharing that experience as I go, which can only be a plus in terms of my ability to relate to and help WordFrame customers.

So now, having established the concept and purpose of the site, in the next post in this series I will look at the people who might be interested in the site, whether as readers (including subscribers) or more active participants.

(Map of Southeast Asia courtesy of Wikitravel, Creative Commons licence.)

WordFrame Partners with Webarts for Asia-Pacific

WordFrame logo

ITBrix/ WordFrame announced last week, via PRWeb, the appointment of my company as solution providers for WordFrame – with a special emphasis on our Asia Pacific region.

I’m excited about this. In various forums and conversations and on this and other blogs I have been promoting the use of social media in business for a while. With this new partnership I can go beyond the theory and exhortation and help companies and organizations more directly with a product I know works, is value for money and will scale.

As part of the announcement of the partnership, I posted my version of a “social media release” on the Webarts company site and am including the core information here also for good measure.

Copying of the content of this post is encouraged :) .

Summary:The Webarts Company Pty Ltd (Webarts) has been appointed by Colorado based ITBrix/Wordframe as their partner for China, South East Asia and Australasia. There has been a steady increase in enquiries and interest in the WordFrame platform globally, so ITBrix needed to provide a local marketing and support presence. The Webarts Company was selected because of our expertise in the enterprise social media space, coupled with our broad industry knowledge and depth of experience.

Current product, WordFrame Community 1.0, provides:

  • an out-of-the-box solution that allows teams to create Web communities for information sharing and document collaboration, benefits that help increase individual and team productivity
  • is based on Microsoft asp.net 2.0 Framework
  • includes IT resources such as community workspaces, blogs, user profiles, e-mail, document management, wiki, audio and video publishing, all secure and easily managed via a feature-rich administration shell
  • enables users to locate distributed information quickly and efficiently, as well as connect to and work with others more productively.

Contacts:

Webarts CEO Des Walsh, Gold Coast, Australia
Phone Australia: +1 7 5536 5658
Skype: deswalsh
email: wordframe@gmail.com
Twitter: deswalsh
web: www.webarts.net.au

WordFrame CEO George Athannassov, Colorado Springs, CO, USA
Phone USA: +1 719 332 5062
web: www.wordframe.com

Key Points of partnership announcement:

  • The Webarts Company (Webarts), Gold Coast, Australia, appointed by ITBrix LLC, with HQ in Colorado Springs, as partner for China, South East Asia and Australasia
  • Increase in enquiries and interest in the WordFrame platform globally
  • Webarts CEO is Des Walsh, social media consultant, business coach, author and international speaker
  • Walsh is also Asia Pacific consultant to Guangzhou, China group Culture Fish Media, specialists in cultural SEO

del.icio.us button del.icio.us site for this release
rss button rss feed for del.icio.us page

Quotes

Des Walsh, Webarts CEO quotes:

“I had direct experience of using the platform through being a member of the Social Media Collective blogging group, which uses WordFrame to drive its aggregation.”

“WordFrame is a really neat collaboration solution, covering blogs, wikis, social networking, group messaging, document management, and RSS feed aggregation. It is also highly scalable, so it is a very effective solution for a wide range of companies and organizations. Its range of functions, combined with it being developed using Microsoft standard technology makes it very attractive as a corporate solution.”

George Athannassov, ITBrix CEO quote:

“We are delighted to be teaming up with Webarts and Des. His company can help us increase our sales and support coverage in the Far East and Australasia, and provide our customers with the consulting support we need. His consulting background, and knowledge of the enterprise 2.0 marketplace will be an asset to the team.”

Links

PRWeb:
ITBrix / WordFrame Appoints Collaboration Solutions Providers The Webarts Company as China, South East Asia and Australasia
http://www.prweb.com/releases/2008/03/prweb777494.htm

rss button RSS for ITBrix/WordFrame release

The Webarts Company site: http://www.webarts.net.au

ITBrix/Wordframe site: http://www.wordframe.com

More if needed on Des Walsh

Walsh has 20 years of experience in business communications, corporate training and executive coaching, including a strong focus on web-based initiatives and, more recently, social media solutions. He has provided strategic advice and consulting in the corporate, government and university enterprise sectors. Prior to establishing his own company, Des was a senior government executive with development and management responsibilities for multi-million dollar federal and state programs.

And see LinkedIn profile

For company, association, or government agency enquiries, please use the Contact form, or the email address wordframe@gmail.com (this goes directly to Des Walsh and all business enquiries will be treated in confidence), or call on one of the numbers listed above.