One of the best things to happen last year for research on social media in my part of the world – i.e. Australasia and more broadly the Asia-Pacific – was the Forrester Research appointment of Steven Noble as a Senior Analyst. As well as being a very clear and disciplined thinker, Steve is a blogger

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Charlene Li and Josh Bernoff, top researchers at Forrester Research, are clearly on a winner with their forthcoming book on social media, Groundswell: Winning in a World Transformed by Social Technologies On the Groundswell blog you can read the Table of Contents and download a fifteen page excerpt. The promise the book’s promotion on Amazon

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