Professional Services Practitioners the Lost Tribes of Social Media

Get the Social Edge Kickstart programIt’s taken longer than I had planned, but I’m finally about to launch my membership program for professional services practitioners wanting help with social media.

The program is called Get the Social Edge Kickstart.

In a free webinar early next week I’ll be explaining how it will all work, with a commencement date of May 28.

It’s not going to be your quick fix, master- social-media- in- 24-hours type of program.

It’s a sixteen week membership program, delivered online, for professionals who’ve decided it’s time to get serious about social media and how it can be used best to enhance their business.

Lost Tribes of Social Media

I call the professional services sector – lawyers, financial advisors, management consultants, engineering consultants, and others – the Lost Tribes of Social Media.

An article I was reading this morning illustrates why. The article reports on the results of the Marketing Directions survey done by leading Australian business magazine BOSS.

What caught my attention particularly in the article was the comment that “Many respondents to Marketing Directions also raised concerns about the lack of control over these (social media) tools, the labour intensiveness involved in staying relevant and up to date, and the likelihood of negative publicity.”

Mention is also made of concerns about social media not adding value “…particularly in business-to-business and professional services sectors…”.

That list of concerns reflects the comments I have been getting from professional services practitioners and from social business strategy colleagues globally.

And it lines up with what I have gleaned from my research over some months now, especially my attempts to find social media case studies, research reports and success stories for professional services firms.  There are case studies, reports and success stories, but they are thin on the ground and not easy for people to find, especially people who are not social media specialists in the first place.

So it’s no surprise that lawyers, financial advisors, consultancy firms and others can be quite reluctant or even resistant to launching into using social media. They don’t have the models to relate to.

Sure, they read the stories about global companies in fast moving consumer goods and other sectors which report dramatic success with social media, but don’t see that as relating to their businesses.

They also read or hear the shock-horror stories of things going wrong with social media and are then understandably even more hesitant to do anything themselves.

Get the Social Edge Kickstart addresses all those concerns, and any others, up front and then helps participants develop key understandings and skills to be able to operate effectively in this space. It also provides guidance and support for participants to develop social media strategies, policies and action plans tailored to their particular practices or businesses.

Diving in

I’m absolutely convinced of the need for a program like this.

At the same time I recognize that I might not get overwhelmed with people wanting to join the program.

But I’ve had good feedback so far from colleagues with whom I’ve shared the program concept.

So I’m diving in.

If you know anyone who could be interested in learning more, I trust you will be kind enough to share this link to my webinar early next week: http://bit.ly/gtsekickstart

New Global Site for Social Media Consultants & PR 2.0 Specialists

My friend and colleague Lonnie B. Hodge, who is based in Guangzhou, China, doesn’t just “think outside the square” – he left the square thinkers behind long ago. And he is always coming up with bright ideas and often I find in the morning that he has implemented them overnight. I try to keep up, but I don’t think he sleeps.

Lonnie’s latest idea – or rather, the latest one I know of – is the Social Media Consultants site.

This has been launched to provide a space for social media consultants and PR 2.0 specialists to be more easily found by potential clients and business collaborators, with specific attention to being findable by geographic location and specialization. We also see it as a virtual coffee shop for discussion – via blog posts and comments right now – of matters of common interest.

We’ve started out with a WordPress site, because that was relatively easy to get up and running without a whole lot of configuring and with minimum palaver.

We’ve issued general invitations via Twitter and plan to get the word out as widely as we can. We’re encouraging those responding positively to post about who they are and what they do and to use social media tools, including audio and video, in the process, and to list and link to their Twitter, LinkedIn and other links.

Basic requirements to be able to participate are as simple as we could make them:

  1. You should have an active blog that you update regularly (we too are guilty of not nearly enough updates, but we’d like you to have a presence on the net)
  2. You must have worked in or been active in Social Media or PR 2.0 for at least a year.

Have we worked out all the rules of engagement, moderation, etc? Absolutely not. We are truly making it up as we go along and we know that will bother some and please others.

One thing we do know is that we want it to be truly international. Which means that, among other things, language is going to become an issue at some point.

Along with all the other issues. In the meantime, we are having fun.

And there is no fee – and never will be – for consultants and specialists to list themselves on the site.

If you want to be part of that and meet those couple of criteria above, please contact me via the Contact page here or tweet me on Twitter – @deswalsh – or Lonnie @lonniehodge.

And note that if you are a startup or the provider of an established social media platform you are welcome also to contact us about listing some informative information (as distinct from a pitch).

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