Emotional Intelligence

Leadership & Emotional IntelligenceEmotional intelligence as a psychological theory was developed by Peter Salovey and John Mayer, who in 1997 provided this definition:

“Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth.”

Science journalist Daniel Goleman, author of Emotional Intelligence: Why It Can Matter More Than IQ and other books on the subject, developed a framework of five components of emotional intelligence:

  • Self-awareness
  • Self regulation
  • Internal motivation
  • Empathy
  • Social skills


The ability to recognize and understand personal moods and emotions and drives, as well as their effect on others.


The ability to control or redirect disruptive impulses and moods, and the propensity to suspend judgment and think before acting.

Internal motivation

A passion to work for internal reasons that go beyond money and status. Examples are: an inner vision of what is important in life, a joy in doing something, curiosity in learning, the sense of flow that comes when we are immersed in doing something we love.


The ability to understand the emotional makeup of other people. A skill in treating people according to their emotional reactions

Social skills

Proficiency in managing relationships and building networks, and an ability to find common ground and build rapport.

About Blab

In this episode I mentioned the relatively new online platform, Blab, and promised to include in these notes some information about that.

For the benefit of those who haven’t heard about it (don’t worry, a lot of people haven’t) its a live video streaming service where you can have up to 4 people on the screen at once. Currently best accessed and enjoyed from a desktop/laptop etc.

Warning: Blab (it’s still in beta) can be (and is for some) addictive.

On a more positive note, a lot of people are finding Blab a great way to:

  • interact with colleagues from around the world
  • meet new people
  • gain new Twitter followers
  • attract clients
  • socialize at all hours

I found this video, only 3.04 minutes in length, that is a brilliantly simple intro to Blab.

This week’s Blab session and Principal Albert Canales on emotional intelligence

Here is the link for the replay of yesterday’s Blab on Leadership and Emotional Intelligence. The section I refer to in the podcast, with the Principal of a high school in Texas, starts at 45.06 minutes into the Blab session. Albert Canales is Principal of McAllen High in McAllen Texas and his Twitter id is @McHiPride. The segment is full of wisdom and stories of good practice, from Albert.

Upcoming Blab session on Leadership and Dealing with Difficult People

My co-host Sandi Coryell (@SandiCoryell on Twitter) are planning our next Blab session this coming Thursday (US/Can)/Friday (Australia). We are going to focus on an aspect of the emotional intelligence story, i.e. Leadership and Dealing with Difficult People.

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Des Walsh is an executive coach. He helps business owners and entrepreneurs worldwide deal effectively with the feeling of being left behind or overwhelmed, or both, about social media – especially LinkedIn - and how to engage safely and effectively with social media to help grow their business. Connect with Des on LinkedIn, Google+ and Twitter. And to stay in the loop, get Des’s weekly Social Business Bites (select snippets of his "best of the week" online finds).