Linchpin and the End of the Résumé

Seth Godin’s Book Linchpin, asking the question “Are You Indispensable?” is a Challenging Read

When offered the chance to have a new book for my birthday recently, I wavered between a work of fiction and Seth Godin’s Linchpin: my first thought was to indulge my love of literature and take the novel.

Linchpin: Are You Indispensable? How to drive your career and create a remarkable future - by Seth GodinI’m happy that I chose Linchpin instead. The book’s central premise, as I understand, is that to be successful in the world we are now in and as it is developing, you need to either be already an indispensable linchpin or set about becoming one.

I would see this book as essential reading for anyone in the job market: the book’s subtitle is “Are You Indispensable? How to drive your career and create a remarkable future”. But the implications go beyond the kind of career that entails getting and keeping a job: the concepts developed and illustrated in the book are just as relevant for anyone creating or developing a business or professional practice.

The world has changed: have we?

With the ongoing impact of the global financial crisis, we live in a time when many people have either lost what they thought were quite secure jobs or have become very fearful of that happening any day now.

So how should anyone deal with that?

If you were to go online and accept even a small fraction of the huge amount of advice offered to job-seekers, my guess is you might well say the first thing to do is to ensure you have a good résumé and that it has all the key elements that a good résumé is supposed to have. The subtext of this kind of advice is, things are tough so you need to fit in with the way things are done (read: as decreed by HR departments) and do things in the accepted manner.

But if you read Linchpin you will find why fitting in doesn’t work anymore – or even where it still does there can be no confidence that it will last the distance:

Now we live in a world were all the joy and profit have been squeezed out of following the rules. Outsourcing and automation and the new marketing punish anyone who is merely good, merely obedient and merely reliable.  – page 8

And if you follow Godin’s advice you won’t even have a résumé.

Scary thought. You *have* to have a résumé don’t you, if you want to get an interview?

Godin admits this is controversial, and then declares:

“…if you’re remarkable, amazing, or just plain spectacular, you probably shouldn’t have a résumé at all.” – page 71

He argues, persuasively to my mind, that if you have experience in doing the things that make you a linchpin, a résumé will actually hide that fact.

He offers other options to demonstrate your linchpin status. They include such things as “…creating a blog that is so insightful about your area of expertise that others refer to it.”

I suspect that for people who have been fully conditioned to think of themselves as unremarkable, steady, compliant, able to fit in, this book could be disturbing or just make no impact at all.

But for people who have some serious ambition, good self-esteem and the belief that they can make a difference and be genuine linchpins, the book will be a great read and a source of inspiration and practical ideas to imagine and create a career that goes way beyond the limitations and risks of me-tooism.

If you’ve read Linchpin I would love to hear your impressions of it.

Listening, the Silent Discipline, and Social Media

We talk about listening to the social media conversation, so how good are we at listening?

For anyone explaining or advising on how best to operate in a social media enabled world, it is a commonplace now to emphasize the crucial importance of “listening to the conversation”. As just one example among many, Paul Chaney in his book The Digital Handshake: Seven Proven Strategies to Grow Your Business Using Social Media devotes a whole chapter to the topic, under the heading Listening is the New Marketing.

There are more and more tools available to help companies in that listening process. And I’m all for companies making use of those tools.

'Listen' picture by ky olsen, flickr, creative commons But lately I’ve been reflecting on various events in business and politics, locally and globally, that indicate to me that a lot of what we call “listening” offline is less about really trying to understand the other’s viewpoint and more about appearing to listen while waiting to seize the advantage in whatever the issue of the day might be.

Is it possible that our “social media listening” is going to be only as good as our “offline” listening?
And what does that say for our likely success or otherwise?

One of the most effective listeners I have ever met was the late Thomas Leonard, founder of the International Coach Federation, Coachville and the International Association of Coaching, an inspiration and exemplar for many coaches. I saw him in action only once, at a Certified Coach Intensive I attended in Sydney in 2002, an event which was at once illuminating and empowering for me.

Of the many things I learned on that weekend, I believe one of, if not the most important was how essential for a coach is the skill of listening. And I learned this not just from listening to Thomas but from observing him in demonstrations of coaching over those couple of days.

On reflection, I believe that what I found most inspiring was that he showed a quite extraordinary ability to listen not just to what people were saying but, in a sense, to what they weren’t saying. I think of it as listening to the silences.

I was also struck by what Thomas had to say about “inklings”, which he described wonderfully as “a feeling you get in your little toe”. Inklings, he said, are “a higher form of intelligence”.

I believe all masterful coaches and mentors aspire to be great listeners, to hear the “inklings” and to hear what silence tells, as well as what words tell. Just as good parents do, and teachers, employers and managers.

I’m not sure where these ideas to do with “offline” listening and “social media listening” connect, but I think it’s a conversation worth having.
Especially as we talk now in social media discussions about the importance of engagement, which seems to me to presuppose and require some pretty active listening, on a continuing basis.

I’m very interested to know what others think on the subject.