Social Media in the enterprise: speaking with Axel Schultze on Des Walsh & Friends

Des Walsh & Friends on BlogTalkRadioAxel Schultze, CEO of Xeequa and Social Media Academy, was my guest recently on my Des Walsh & Friends show on BlogTalkRadio.

The recorded session can be accessed via the player below or the link at the end of the post.

Axel SchultzeOne of the early advocates, users and experts in the social media space, Axel recently initiated Social Business One, a community focused on how businesses are adopting social computing to engage with customers, improve employee productivity and create a competitive advantage.

As one of the Alpha users of LinkedIn, a beta user of Twitter and one of the first business executives on Facebook, Axel is a highly experienced user of social computing tools and a respected thought leader in the enterprise world.

In our discussion on BlogTalkRadio, Axel shared a number of insights about social media in the enterprise, especially from the perspective of “the way customers do things”, e.g. the way customers buy now, and the whole customer experience.

Some snippets

  • Social media – more a mindset than technology
  • “Take the ‘media’ out of social media”
  • There is a huge disconnect between the way people sell and the way people buy
  • Existing sales tools are built around old processes – which does not help the salesperson achieve success – and what can be done about that

You can see Axel’s various locations on the social web at his XeeSM site.

[If the player above does not appear, use this link to hear the recording].

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Des Walsh is an executive coach. He helps business owners and entrepreneurs worldwide deal effectively with the feeling of being left behind or overwhelmed, or both, about social media – especially LinkedIn - and how to engage safely and effectively with social media to help grow their business. Connect with Des on LinkedIn, Google+ and Twitter. And to stay in the loop, get Des’s weekly Social Business Bites (select snippets of his "best of the week" online finds).