Feeling the strain a bit yesterday morning, endeavouring to get all the bits working with this new WordPress install. I wanted to have not just pages but sub-pages and was able to find my way sufficiently through the WordPress Codex documentation on WordPress Pages to be able to create SubPages or ‘child’ pages – the initial letter capitalization of Pages and WordPress Pages shows these are not just basic pages on the web but have some special characteristics, all explained in the referenced documentation.

Then I wanted to have the SubPage show up in the onscreen navigation. I thought at first this was not happening and emailed the support address for the Andreas09 WordPress theme. That was night time in the UK but there was a detailed, clear response today from, Ainslie Johnson, co-developer with Andreas Viklund of the Andreas09 theme and owner of the Webgazette.co.uk site. Ainslie figured out I seemed to have solved the problem myself and indeed when I looked at the site again there was the sub-page on the horizontal menu: no doubt it was there yesterday, but my advanced stage of bamboozlement probably prevented me from seeing it!

No disrespect to other theme developers – I know people do this on a volunteered time basis – but I have in the past tried to get help from theme creators and have been deafened by the silence of the response.

Adding to my pleasure at receiving a reply so quickly were the facts that Ainslie had obviously taken the time to check out my site and that the answer was in plain English, not technical jargon.

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Des Walsh is an executive coach. He helps business owners and entrepreneurs worldwide deal effectively with the feeling of being left behind or overwhelmed, or both, about social media – especially LinkedIn - and how to engage safely and effectively with social media to help grow their business. Connect with Des on LinkedIn, Google+ and Twitter. And to stay in the loop, get Des’s weekly Social Business Bites (select snippets of his "best of the week" online finds).